The final load was delivered in Saskatoon on Monday morning, several days later than the original agreement.

The over-riding lesson that I would offer to carriers is this:

If you don't have have real answers it is OK to say, I don't know but I'll find out and get back you. Then follow up in a timely manner with the truth and facts, not speculation or B.S. If I had a dollar for every time a dispatcher has told me that a truck was one place and it turned out to be not even close, I would have a s...
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